Although the product unquestionably has great quality, and Current Body service was very kind and helpful, I had to return the Nuface Trinity I bought, and that's why I'm giving it three stars. I think something very personal happened, because when I used it for 20 days in a roll, the herpes simplex (HSV-1), that I sometimes have in my neck, showed up and didn't heal. I searched in the manual – there was no warning related - and in the internet, and just read a few lines about aesthetic procedures triggering the virus. So, I became afraid to continue using the device around my neck. And I suppose no NHS doctor would book an appointment for that reason! Besides that, on the forehead, it was painful, because my skin is thin and I felt a lot of shocks, especially in the sides and near the hair. So, it was not very pleasant to use at all. For both reasons I had to give up all my hopes and return the device, having used it for a few times - and I can't talk about the results that I could not see.